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If you're not already signed into your My Sprint Account, you'll be asked to login. You'll then be guided through submitting the network issue. The reports in My Sprint are aggregated and forwarded directly to the network teams.
So I've had to use the toll-free numbers, which costs my company money to dial those instead of using free long distance. Then, more recently, we've got a farm with a small shed not far from where we live. They told me I could get DSL there so I've been fixing up the shed to use as an office.
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I would anticipate about a 10 day wait for them to port a land line number. I know I don't have the best signal at my house, but I have a choice of getting a airave if needed. I might get one just so I have great signal at the house seeing how I plan to get all Sprint phones in about 6 mos. CenturyLink really lost me the last couple years because of two things....
I also received an email with my new phone number. The data charge and the lack of Caller ID name are the only surprises I have found. I have read that the SHPC2 does not support fax machines, credit card terminals, or alarm systems. It is not clear if those devices will not work at all or if that just means Sprint/Ting will not provide support if you have trouble with those devices. Those don’t affect me, but may affect some other users.
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Not sure I can afford to be without home phone for 10 days. I've heard rave reviews, and an occasional terrible review. The PC2 is much higher quality than the PC1, if customer reviews are any indication. As of April 1st, 2020, Sprint is now part of T-Mobile! Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences.
If you want fax, there is Internet fax, or Vonage if you have a high speed Internet connection. Does anyone know how long the battery will last in a power outage? How is the voice quality compared to a landline? I work from home so I need something that will hold onto calls well. Actually, that's exactly what I'm going to do. I pay for my parents phone connect plan and they've been holding on to the house line for the longest.
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If you haven't bought yours yet and looking to upgrade or add a line soon, it may be worthwhile to stop by a Sprint store to see what deals are going on for the PhoneConnect. We have been able to upgrade our alarm systems so that they use wireless technology to communicate with the vendor. In pahrump we fiber run thru parts of the valley for AT&T to offer DSL with, but from the nodes to the home it's all copper. From the central office to my house, it's like 10 miles. I don't see why they couldn't have just set it up with a new number then put in the port request afterwards. And I don't see why you'd need to have to take it in to "reprogram", maybe just dial a number/code sequence to update and that's it.
I read it only gets 2.5 hours of talk time while on battery power, and up to 30 hours of standby when the power is out. Anyone have any experience using the Sprint Phone Connect 2? I'm really po'd with CenturyLink right now for several reasons and want to drop my landline service with them and port my number over. Qualifying purchases could enjoy No Interest if paid in full in 6 months on purchases of $99 or more. Select PayPal Credit at checkout to have the option to pay over time.
I chose to setup a new phone number because I wasn’t ready to commit to moving my existing number. I was able to easily change my service address so that I received a new number in the desired area code. After activation, the Ting website showed me my new phone number.
I have budgeted 500 minutes per month per device, but expect the actual usage to be much lower. Our cost will be $120/mo for the device charges ($6/mo x 20) plus $192/mo for 10,000 minutes (3000 $52 + 7000 $140) plus $3/mo for 100 megabytes of data. Our total cost will be around $315/mo for telephone service at 20 locations, versus nearly $800/mo we are paying now. Our current business phone bills range from $30-40/mo plus additional charges for long distance and various features that are free with Ting. I see the Phone Connect 2 supports both 800MHz and 1900MHz CDMA, which is a good thing since the signal in our house in non-existent right now.
I laughed and said it would be an odd way to do VoIP, and then I told him about Google voice I use for free already and he just looked like a deer in headlights on both comments. That 3 months free, free device and free activation seems like it's going to seal the deal for me. We were worried about power outages in emergencies but with battery backup I think that solves that issue. I had the original Sprint Phone Connect and had a few times where the voice quality was so-so.
I do also see firms like T-Mobile using it around sites so the bulk of the 2.5Mhz spectrum is not siphoned off by close-in users. I also see the build-out requirements on some mmWave ultimately pushing them to use it around busy freeway interchanges like they have done in Seattle. Of course physics being as they may, 12/13Mhz may be even better. Not only 3 months free, but also $100 off a smartphone if you buy a PhoneConnect in the same transaction.
It’s been many months since you posted your article, but I just happened to come upon it to see what popped up in a Google search about the Sprint Home Phone Connect 2 device. My son & I have also been happy ting customers ourselves since Jan. 2013, the month that your article posted. When I unpacked the Sprint Home Phone Connect 2, I had to attach the antenna, install the battery (PCD HGB-15AAX3, Ni-MH AA1500mAh 3.6V), and connect the 120V power adapter. I plugged the HPC2 into the power outlet and pressed the power button to turn it on.
Interest will be charged to your account from the purchase date if the balance is not paid in full within 6 months. Our Sprint connect is the only device we have that is still on Sprint T-mobile. There is no replacement equivalent on T-mobile. So, when they throw us off the network, that's the end of our account with T-mobile. The My Sprint Mobile App is available for iOS Devices on the App Store and for Android Devices on Google Play. You can also report a network issue via the Sprint website by scrolling to the bottom of the Sprint homepage and clicking "Network Feedback".
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